What: The crystal is the transparent glass which protects the dial of the watch, made of plastic or glass materials (acrylic, mineral or sapphire). Aside from looking unsightly, a shattered crystal can allow moisture or dust into the watch.

Our Services: We can buff plastic crystals to remove scratches & marks and replace glass or mineral glass crystals that are cracked or shattered. 

What: The hands are the moving pieces that indicate the time.

Our Services: We can reset loose hands, repair stuck or bent hands or replace broken hands. 

What: The crown is the knob on the side of the watch used to set the time. The stem is attached to the crown and slides into the movement. A broken stem and/or crown can cause damage to the movement, put your watch at risk for water damage or rust and make it impossible to set the time.

Our Services: We can repair either piece if possible or replace with new parts and then time test the watch for accuracy.

What: While no watch is completely waterproof, most watches are some degree of water-resistant. Gaskets protect a water-resistant watch against average water pressure at a stated pressure or depth and should be lubricated or replaced regularly. Every time the case back is removed, the watch should be pressure tested for water resistance.

Our Services: We can replace gaskets, seals and pressure test your watch for water-resistance. The two common tests are “dry” testing (using air pressure) and “wet” testing (using air pressure and water).

What: The movement is what makes the watch operate - the beating heart of the watch. There are three types of watch movements: automatic, mechanical & quartz. Damages to other parts of the watch can subsequently lead to movement damage, which is why it’s important to routinely have your watch inspected and any damaged pieces replaced, as movement replacements can be one of the more costly watch repairs.

Our Services: If a watch inspection is completed and there is irreparable damage to the movement, we can replace the entire internal movement. 

What: Periodic overhauls are the best way to maintain your watch and guarantee its performance.

Our Services: A complete overhaul (automatic, mechanical or quartz) includes an in-depth inspection and ultrasonic cleaning of every facet of the watch, including the movement. After complete disassembly, worn, rusted or non-functioning parts are replaced if necessary, the pieces are ultrasonically cleaned,  and the movement is calibrated. After reassembly, the watch is pressure tested to ensure water-resistance is maintained according to factory specifications. The watch is time tested and given a final cleaning.