WE'RE HIRING
Join a team that thrives on providing outstanding customer experience! View our open positions below:
PART-TIME
CUSTOMER SERVICE & SALES ASSOCIATE
We are looking for a Customer Service & Sales Associate to join our service and retail store team. Build your career with a company that thrives on providing outstanding customer experiences! Experience in the jewelry and watch industry is not necessary, we provide training, sales techniques and product knowledge to help Associates succeed and foster a learning environment. Competitive compensation is based on level of experience and background.
JOB RESPONSIBILITIES & DUTIES
Contribute to an atmosphere of total customer satisfaction; including engaging customers to identifying needs, answering questions, presenting detailed information on repair processes, providing appropriate solutions and recommendations
Enhance customer experiences with a patient, friendly and helpful attitude
Perform watch battery replacements and watch band adjustments (training provided)
Foster emotional connections with our new and existing customers - our industry success is based on trust, loyalty and transparency
Process transactions, provide estimates for repair, assist customers with sizing selections, record customer data
Perform other operational and administrative duties as assigned
JOB REQUIREMENTS
Availability to work 15-25 hours/per week
Previous retail sales experience (jewelry experience a plus)
Accuracy and attention to detail
Ability to build rapport with customers
PART-TIME
E-COMMERCE & ORDER PROCESSING ASSOCIATE
We are looking for a E-Commerce & Order Processing Associate to join our e-commerce team. Build your career with a company that thrives on providing outstanding customer experiences! Experience in the jewelry and watch industry is not necessary, we provide training and product knowledge to help Associates succeed and foster a learning environment. Competitive compensation is based on level of experience and background.
JOB RESPONSIBILITIES & DUTIES
Process e-commerce orders, including invoicing, pulling products, packing and shipping orders
Answer customer service phone calls and provide support
Record customer and product data, manage Excel spreadsheets
Perform other administrative duties as assigned
JOB REQUIREMENTS
Availability to work 15-20 hours/per week or 3-4 hours/day
**Monday through Friday mornings, flexible hours within 9AM-1PM time frame**
Proficiency in Microsoft Word, Excel & email clients
Excellent oral and written communication skills
Strong attention to detail & accuracy
JEWELRY SERVICE CENTER BENEFITS
Off on most major holidays & EVERY Sunday
Ongoing training and development
Flexible hours
Competitive pay
Employee discount
Opportunities for growth and advancement (ex. part-time to full-time opportunities)
JOIN OUR TEAM!
To apply, email your resume to jobs@jewelryservice.com with the position you're applying for in the subject line. Jewelry Service Center is an equal opportunity employer committed to promoting diversity in the workplace. We appreciate every applicant's interest, however we can only contact individuals selected for further consideration.