About us

Welcome to Jewelry Service Center

We started in 1991 with the goal of becoming the most professional, timely & value driven Jewelry, Watch & Appraisal Services provider in the Baltimore / Washington Market.

Today, 25 years later we have serviced hundreds of thousands of satisfied customers all over the region and around the country. Many of our customers are now from multi generational families that have made Jewelry Service Center their family Jeweler for more than two decades. 

Providing our customers with excellent service, quality craftsmanship and a strong value has always and will always be our mission.   

Please take a minute and read what some of our great customers have to say about us:

 
Review from Customer on Google
A Google User reviewed a month ago
Overall Excellent
I stopped in to get my rings cleaned. At the time, they were in Arundel Mills Mall. I always had great customer service. While my husband was deployed, he sent me a very unique estate ring with our birthstones. The first one turned out to be too damaged to repair, but the staff was very kind and took their time explaining the options. A few weeks later, we found the same ring but with our new ring education, we knew to examine the under gallery etc. A year later, we decided to upgrade my wedding set. I ended up purchasing the rings elsewhere and bringing them in to be set. I have a smaller ascher cut diamond which proved more difficult to mount in most settings. My diamond was a little too small for the setting I purchased, but they came up with some beautiful options to make it fit. I ended up with my dream ring, at an affordable price- all while experiencing the best customer service in the jewelry industry. I have continued to have all my jewelry serviced here, as well as my family! Even though they moved locations, I will still use the shop and continue recommend their services.
Liked:Excellent customer service, affordable
6 months ago-
We've had rings repaired, brackets tightened, rings redesigned (swapping out stones), watch batteries replaced, missing stones replaced, watch batteries replaced, links removed, clasps repaired, wedding set soldered. They have always explained the process, provided options, upfront quotes and very reasonable pricing. Work is done quickly and well, none of our repairs have been from their work. Theu even establish customer led payment plans for the big jobs. Always friendly, personable, and professional. We love them and will continue to use their services for years to come.
A Google User
11 months ago-
They cleaned and resized my ring; took time to explain process and did it quickly as i was moving. Very professional and courteous

Review from Yelp

  • 0 friends
  • 1 review
  • 5.0 star rating
6/27/2015

Best retail service experience I've had in years!

Prompt, efficient and very cordial service from a woman who correctly diagnosed the problem in my wristwatch (which had been caused by another jeweler) and fixed it on the spot for a very reasonable price. I couldn't be more pleased and I take these reviews seriously. (I submit occasional reviews on another site as "Pessimist.")

Comments from YAHOO for
Jewelry Service Center
Excellent service! I got my ring sized, and it was so cheap. But they did an excellent job. The people that work there are really nice and friendly! And my rings were cleaned for free!
Posted on 02/16/13
SUPER PAGES.COM ..............User Review
Review from Customer on Google
3 years ago-
my rings cleaned. At the time, they were in Arundel Mills Mall. I always had great customer service. While my husband was deployed, he sent me a very unique estate ring with our birthstones. The first one turned out to be too damaged to repair, but the staff was very kind and took their time explaining the options. A few weeks later, we found the same ring but with our new ring education, we knew to examine the undergallery etc. A year later, we decided to upgrade my wedding set. I ended up purchasing the rings elsewhere and bringing them in to be set. I have a smaller asscher cut diamond which proved more difficult to mount in most settings. My diamond was a little too small for the setting I purchased, but they came up with some beautiful options to make it fit. I ended up with my dream ring, at an affordable price- all while experiencing the best customer service in the jewelry industry. I have continued to have all my jewelry serviced here, as well as my family! Even though they moved locations, I will still use the shop and continue recommend their services.